At Niche Resources, protecting customer privacy and ensuring responsible data handling are fundamental to our services. We operate as a Software-as-a-Service (SaaS) platform that enables businesses to manage multiple social media accounts from a centralized dashboard. This Privacy Policy explains how we collect, use, store, and protect information accessed through authorized third-party social media platforms.
1. Information We Access
After receiving explicit authorization from a customer, we may securely access data through the official APIs provided by supported social media platforms. Depending on the permissions granted, this may include:
- Page and account information
- Posts and scheduled content
- Comments and public interactions
- Private messages
- Performance insights and analytics
- Basic account statistics
We only access information that customers have explicitly authorized.
2. How We Use Information
All accessed data is used solely to provide the services requested by our customers. These services include:
- Displaying social media activity within our dashboard
- Managing comments and private messages
- Publishing and scheduling content
- Generating operational reports and analytics
- Supporting multi-account management
We never use customer data for unrelated purposes.
3. What We Never Do
Niche Resources is committed to responsible data practices. We do NOT:
- Sell customer information.
- Rent customer information.
- Share customer information with third parties for commercial purposes.
- Use data for advertising.
- Create user profiles.
- Perform behavioral analysis or audience modeling.
- Use customer content for AI training or unrelated analytics.
4. Customer Authorization
Access to any social media account is only possible after the account owner grants permission through the official authorization process provided by the respective platform. Customers may revoke authorization at any time through the corresponding platform settings.
5. Data Security
We implement appropriate technical and organizational measures to protect customer data, including:
- Encrypted HTTPS communication
- Secure cloud infrastructure
- Access control mechanisms
- Official platform APIs only
- Regular security monitoring
6. Data Retention
We retain customer data only for as long as necessary to provide our services or to comply with applicable legal obligations. If a customer disconnects their account or requests deletion, we will stop accessing the associated data immediately.
7. Data Deletion
Customers may request permanent deletion of their stored data at any time. Upon receiving a valid request, we will permanently delete the requested data within a reasonable period and confirm completion once the process has finished.
8. Third-Party Platforms
Niche Resources connects to third-party social media platforms exclusively through their official APIs. Customers remain subject to the privacy policies and terms of the respective platform providers.
9. Your Rights
Depending on applicable laws, customers may have the right to:
- Request access to stored information
- Request correction of inaccurate information
- Request deletion of stored data
- Withdraw previously granted authorization
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect improvements to our services, legal requirements, or security practices. The latest version will always be published on this page.
11. Contact Us
If you have questions regarding this Privacy Policy or wish to request data deletion, please contact us.
Niche Resources
Email: support@nicheresources.com
Website: https://www.nicheresources.com
Your social media data always belongs to you.
Niche Resources acts only as your authorized management platform and processes your data exclusively to provide the services you request.